📄️ Overview
The Modules Management feature allows users to personalize their contact center experience by adding custom widgets, landing pages, and pages. This enables users to integrate specific tools, external resources, or internal systems directly into their contact center interface.
📄️ Widgets
To create a new widget, fill in the following information:
📄️ Pages
To create a new Page module, fill in the following information:
📄️ Landing Pages
To create a new Landing Page module, fill in the following information:
📄️ Task Modules
Task Modules can be added to bring in an external iframe into a new tab, on the Task View - i.e. for an active Task.